The courier industry in Kenya has been experiencing exponential growth since its inception in the pre- independence era when it was being run by the East African British Government.
The industry has grown to attract international firms operating together with local courier companies, security firms and bus service companies as they deliver items around the country.
The level of use of technology has relatively been low, but with the development of systems such as D-Trail to help in parcel management, parcel tracking, employees and rider/driver management, has greatly has an impact in the industry with most courier companies signing up to use the software.
The industry has grown to attract international firms operating together with local courier companies, security firms and bus service companies as they deliver items around the country.
The level of use of technology has relatively been low, but with the development of systems such as D-Trail to help in parcel management, parcel tracking, employees and rider/driver management, has greatly has an impact in the industry with most courier companies signing up to use the software.
Keywords:
COurier Industry in Kenya, Parcel management, D-Trail, Couriers, Kenya
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